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What is drift, and why does it matter for my business?
Drift is what happens when the market moves and your business doesn't. Not dramatically, and not all at once. Consumer expectations shift. A competitor changes their pricing model. A technology emerges that makes something you charge for available for free somewhere else. None of it feels urgent in the moment.
Drift is a slow way to lose ground you didn't know you were giving up. The businesses that prevent it are the ones that have a clear read on their fixed point, what doesn't change about who they are and why clients choose them, and a process for monitoring what's changing around them. That's not a metaphor. It's an operational practice.